Acceptance of Terms

By using this website or placing an order, you agree to these Terms and to any additional instructions we provide for a specific order. If you do not agree, you should not use the website or submit an order request.

Document summary

The following clauses provide the primary opening terms and related reference materials.

Section 01

Acceptance of Terms

By using this website or placing an order, you agree to these Terms and to any additional instructions we provide for a specific order. If you do not agree, you should not use the website or submit an order request.

Section 02

Scope of Services

Petal Palette provides seasonal bouquets, made-to-order bouquets, vase flower arrangements, and local flower delivery in Jakarta and nearby districts, subject to availability. We may confirm budget, color preferences, and product suitability before accepting an order, and we do not guarantee that every flower variety will be available at all times.

Core Terms

Orders and Payment

Prices, payment methods, and order terms may vary by arrangement and availability. For same-day bouquet orders, payment is required in advance and acceptance remains subject to stock and capacity. We may decline or adjust an order if payment is not completed or if the requested items are unavailable.

03

Orders and Payment

UN Declaration

Prices, payment methods, and order terms may vary by arrangement and availability. For same-day bouquet orders, payment is required in advance and acceptance remains subject to stock and capacity. We may decline or adjust an order if payment is not completed or if the requested items are unavailable.

04

Fulfillment Conditions

OECD

Order details should be accurate and complete. We may rely on the information you provide when preparing the arrangement, and any substitutions will be made in a manner that is reasonably consistent with the agreed color palette and overall style. Fulfillment may be by studio pickup or local delivery, as confirmed for the order.

All website content, text, images, and design elements are owned by or licensed to Petal Palette and may not be copied, reproduced, or used without permission, except as allowed by law. Any trademarks, names, or logos displayed on the website remain the property of their respective owners.

05Clause

Intellectual Property

All website content, text, images, and design elements are owned by or licensed to Petal Palette and may not be copied, reproduced, or used without permission, except as allowed by law. Any trademarks, names, or logos displayed on the website remain the property of their respective owners.

06Clause

Limitation of Liability

To the extent permitted by law, Petal Palette is not liable for indirect, incidental, or consequential loss arising from use of the website or from an order, including delays caused by unavailable flowers, incorrect order information, or delivery conditions outside our control. Nothing in these Terms limits liability that cannot be excluded under applicable law.